Community Needs Assessment

Community Action periodically completes a comprehensive assessment of community needs and an evaluation of the agency and the quality of services offered.  The information gleaned through this process serves as a framework for the strategic plan.

Data for our most recent Community Needs Assessment was compiled in 2017 and 2018.  A work group, comprised of agency staff and board members, analyzed the data, developed statements of need and provided valuable input into the Community Needs Assessment document.  The document was reviewed and approved by the agency’s board of directors in March 2019 with the addition of customer satisfaction data.

We recognize and appreciate all those who participated in this process – hundreds of low-income families, partner agencies, staff and board members.  The valuable input of the community is crucial to the end result.  

Click here to review the Community Needs Assessment document.

See New York State Community Action Association poverty statistics here.

The Community Needs Assessment addresses the community as a whole.  Additional, program-specific data is gathered and summarized by Head Start and Jefferson-Lewis Childcare Project.
Click here for the Head Start Community Assessment.
Click here for the Jefferson-Lewis Childcare Project Child Care Report.

For more information or to receive a printed copy of the Community Needs Assessment, contact Claudia Whitmire at 315.782.4900, extension 250.